Friendfeed Ahead of its Time, Twitter Ahead in the Race

There is somewhat of a war waging between both the Twitter and FriendFeed services as of late.  More specifically, a “battle” between the services’ users.  For the most part, FriendFeed users LOVE FriendFeed and CAN’T STAND Twitter, whereas Twitter users LOVE Twitter and CAN”T STAND FriendFeed.  So, the natural follow-up to this debate is to ask the question: Who’s right?

Twitter, for better or for worse, has emerged into the mainstream.  FriendFeed, on the other hand, tends to “fly under the radar”, and seems to appeal only to the tech-savvy and early adopter crowds.  Mind you, this is exactly how Twitter once existed to the general public less than a year ago.  So, I guess the first topic to explore would be to see where Twitter went “right” and where FriendFeed went “wrong”.

How much is too much?

The common denominator in both the Twitter and FriendFeed services lie in their ability to facilitate converstation, acting as a “global chatroom,” where users are free to share their thoughts and see what others are talking about.

Twitter does exactly this, and only this.  Twitter remains an extremely minimalist service that has succeeded in creating its own platform for communicating…in short, 140-character capsules.
FriendFeed, on the other hand, takes this style of communication to the next level.  Users are able to bring in content from around the web to share and discuss material with no restrictions.  The platform is the quickest and most efficient “real-time” platform on the web allowing users to have conversations instead of just messages.  The service also boasts an amazing number of tools and filters to help users “cut through the noise.”

So why hasn’t everyone jumped onto FriendFeed?  It’s clearly more robust with features, doing everything Twitter does and much much more.  So why do the majority of people still prefer Twitter over Friendfeed?

The answer is: Simplicity and Familiarality.  Despite the fact that FriendFeed is a lot more powerful than Twitter, there is something to be said about the act of signing up, typing 140 characters, and becoming part of the Twittersphere.  Similarly, it is worth noting the insanely basic Twitter interface that everyone and their mother can relate to.  It’s quite possibly the most intuitive UI…it’s a stream of short messages…and THAT’S IT.
FriendFeed gives users a lot more freedom and little direction after signing up.  This is why the tech-savvy LOVE it, and the less technical CAN’T STAND it.  FriendFeed allows its users to use the service however they please, establish various feeds and filters, post to different networks, and tweak a ton of account settings.  Overall, FriendFeed falls short in the two areas Twitter excels in: Simplicity and Familiarality.  As Michael Arrington puts it, “FriendFeed Is In Danger Of Becoming The Coolest App No One Uses.”

So who wins the Race?

As Twitter’s user base and third party support continues to skyrocket, it would be hard to imagine someone dethroning the popular service.  That doesn’t mean there isn’t room for FriendFeed, however.  The service is way too powerful to die.  I think it is best summed up in a post by Alex Scoble (shown below).  He states, “Twitter is like a pager…friendfeed is like a smart cell phone…”  To which Justin Korn replies, “Not everyone needs the smart cell phone…just a basic one will do.”

Is FriendFeed just ahead of its time?  Will people eventually start to consider leaving Twitter for FriendFeed, just as many of us have ditched our basic cell phones for “smarter” ones?

Ironically enough, it is on these smart phones where a huge number of tweets are sent everyday.  The timing could not have been more perfect for Twitter.  Unfortunately for FriendFeed, it looks like they may have to wait in order for time to catch up with them.